Do you think Pao acted on her values effectively? http://time.com/4106265/yale-students-protest/, Mizzou, Yale, and Free Speech Have you ever worked at a job where you faced ethically questionable behavior? And what are the typical objections or the “pushback” I can anticipate – and THEN what will I say to respond to those arguments? Intro to GVV presents the “Giving Voice to Values” (GVV) approach to values-driven leadership development. Yet they often fail to follow through for fear of negative repercussions, especially at work. She stated, “This case sends a powerful signal to Silicon Valley in general and the venture capital industry in particular… Defendants who win in court sometimes lose in the world outside it.” After the verdict was announced, Pao stated that she hoped the case at least helped level the playing field for women and minorities in venture capital. And I wanted to make sure my story was told.”. 51 animated videos - 1 to 2 minutes each - define key ethics terms and concepts. It’s social equality. Controversy emerged after Erika Christakis, a white lecturer of early childhood education and associate master at one of the university’s residential colleges, sent an email to the students she resided over in which she objected to the call for sensitivity. 3. Freelance journalist Terrell Jermaine Starr, in defense of the protesters, wrote: “This wasn’t a problem with Tai’s character or his journalistic integrity; he was doing his job… but reporters should also feel a responsibility to try to understand and respect [the protesters’] pain…” Starr continued: “In many communities that historically have been marginalized and unfairly portrayed by the media, there’s good reason people do not trust journalists: They often criminalize black people’s pain and resistance to racial oppression.” Suzanne Nossel, executive director of PEN American Center, defended free speech as a crucial driver of social justice reform: “[Without] free speech, the “safe spaces” students crave will soon suffocate them. Being Your Best Self, Part 1: Moral Awareness, Being Your Best Self, Part 2: Moral Decision Making, Being Your Best Self, Part 3: Moral Intent, Being Your Best Self, Part 4: Moral Action, Ethical Leadership, Part 1: Perilous at the Top, Ethical Leadership, Part 2: Best Practices, Curbing Corruption: GlaxoSmithKline in China. Rather than focusing on trying to figure out what the right thing to do is in any particular situation – an important question, to be sure – Giving Voice To Values asks a different question. GVV identifies the many ways that individuals can – and do – voice their values in the workplace. GVV was created for business ethics programs, but its lessons are broad and apply to all professionals in every field including fine arts, liberal arts, communication studies, social and natural sciences, engineering, education, social work, and medicine. Speaking after the trial, juror Steve Sammut said that the verdict came down to performance reviews, in which Pao’s negative criticism remained consistent each year. This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The series will be most useful if viewed in its entirety and with the introductory video. Giving Voice to Values is about learning how to act on your values effectively – not about wondering whether you could. It then presents the integration and evaluation phase of a Project inspired by the GVV methodology, using a case study approach within two areas of an undergraduate nursing curriculum. Ultimately, the curriculum helps people build and practice the skills they need to recognize, speak, and act on their values effectively when conflicts arise. Explain. All Rights Reserved. In this case study, who voiced his or her values? 8. Terms related to this video and defined in our ethics glossary include: altruism, ethics, integrity, justice, moral agent, morals, moral muteness, moral reasoning, prosocial behavior, values, and virtue ethics. 6. At University of Missouri, Black Students See a Campus Riven by Race She was fired on October 1, 2012. Previously at Harvard Business School from 1985–1995 and a consultant on management education and leadership development, Gentile is the author of numerous books and articles, including Giving Voice to Values: How to Speak Your Mind When You Know What’s Right, from … When facing an ethical dilemma, they generally want to do the right thing. Do you see any potential pitfalls? What do you think is an ethically ideal way to encourage dialogue and equality on college and university campuses? Values Know and appeal to a short list of widely shared values: for example, honesty, respect, responsibil-ity, fairness, and compassion. It’s also important to use the communication style with which we are most skilled and comfortable. What did you do? …The real issue is how to think about social equality.”. Explain. http://www.theatlantic.com/politics/archive/2016/03/yale-silliman-race/475152/. Giving Voice to Values is learning about how to act on your values effectively – not about wondering whether you could. In this letter they stated, “We are not asking to be coddled… [We] simply ask that our existences not be invalidated on campus. Explain. It may even help us find new ways of expressing our values that would not have occurred to us if we didn’t seek out different perspectives. But he added that he wished there was some way for Kleiner Perkins to be punished for its treatment of employees, “It isn’t good. Giving Voice to Values is not about persuading people to be more ethical. The focus here is POST-d… So, when what we believe and want to accomplish seems to be in opposition to the demands of others (peers, supervisors, organizations, etc. CHAPTER 4 Giving Voice to Values in Accounting Education. A collection of one-of-a-kind videos that highlight the ethical aspects of various subjects. “Full Disclosure: Manipulating Donors” examines the difficult position a student intern was in and how she struggled to voice her values. Giving Voice to Values: A New Perspective on Ethics in Globalised Organisational Environments: 10.4018/978-1-61350-332-4.ch011: This chapter presents a multilevel approach to the practical expression of core values and ethical commitments in a globalised world. Available through Coursera, the four-week online course is free of charge ($79 for a course certificate). She's also the author of the award-winning book, Giving Voice to Values: How to Speak Your Mind When You Know What's Right The paper firstly examines the theoretical underpinnings of the Giving Voice to Values (GVV) curriculum. Gentile, Mary C. (2010). In a testimony during the trial, Pao explained that she sued because there was no process for HR issues at the firm and believed she had exhausted all options for addressing these issues internally: “It’s been a long journey, and I’ve tried many times to bring Kleiner Perkins to the right path. This case study discusses the unique challenges to freedom of speech public figures face when negotiating their public image and expressing their own values. Most of us want to bring our “whole selves” to work. 3. For a discussion of the “GVV Starting Assumptions,” see Chapter One of Giving Voice to Values, “Giving Voice to Our Values: The Thought Experiment.”, A summary of the seven pillars of GVV may be downloaded here: An Action Framework for Giving Voice To Values—“The To-Do List.”, For further discussion of the GVV approach, see Mary Gentile’s article published in Organization Management Journal, “Values-Driven Leadership Development: Where We Have Been and Where We Could Go.”. b. Pao’s legal team argued that men were promoted ahead of women, women who experienced sexual harassment received little support, and women’s ideas were often more quickly dismissed than men’s. That is, voice does not mean stomping one’s foot and accusing one’s boss or customer of being evil; rather, it is all about re-framing choices, building coalitions, gathering data, crafting scripts, and building action plans—and then “rehearsing” them and engaging in peer coaching to enhance them. It begins with a motivating example to raise ethical awareness when dealing with issues as basic as supply and demand. Mary Gentile, through the University of Virginia Darden School of Business, is launching a new MOOC, “Ethical Leadership Through Giving Voice to Values,” an introduction to using the values-driven, action-oriented GVV approach in the workplace, business education and life. To discover how voicing values can contribute to professional and personal success, watch Moral Imagination. Giving Voice to Values: How to Speak Your Mind When You Know What’s Right. It teaches people how to build the “moral muscles” necessary to do so, and details the strategies people can use to find the motivation, skill, and confidence to “give voice to their values.”. The goal of GVV is to act consistently with our most deeply held convictions about right and wrong. Butler had led or been involved in many demonstrations up to this point. 4. In the fall of 2015, student groups on the campuses of the University of Missouri and Yale University led protests in the wake of a series of racially-motivated offenses that many students saw as part of a history of unsafe or hostile campus climates for students of color, particularly black students. At Yale University, administrators sent an email to students that offered advice on racially-insensitive costumes to avoid for Halloween, including costumes featuring blackface or mock Native American headdresses. Through practice, individuals can be equipped to act on their values. http://www.nytimes.com/2015/11/12/opinion/who-is-entitled-to-be-heard.html, There’s a good reason protestors at the University of Missouri didn’t want the media around In support of Butler, the football team later announced they would neither practice nor play until Wolfe resigned. The seven pillars of GVV are: Values, Choice, Normalization, Purpose, Self-Knowledge & Alignment, Voice, and Reasons & Rationalizations. How do Erika Christakis’ actions to voice values compare to Jonathan Butler’s actions to voice values? 1. Ellen Pao Loses Silicon Valley Bias Case Against Kleiner Perkins 1. Do you think each of these people acted effectively? 4. Ethics education of accounting students traditionally has focused on the application of reasoning methods to resolve ethical dilemmas but it stops short of providing a way to resolve conflicts when professional and personal values conflict. Christakis debated what she described as an “institutional… exercise of implied control over college students,” asking, “Is there no room anymore for a child or young person to be a little bit obnoxious… a little bit inappropriate or provocative or, yes, offensive?” In response, many students signed an open letter to Christakis. The case studies on this page illustrate different ways in which individuals or groups give voice to their values. Can you think of any situations in which such rehearsal or pre-scripting and practice has made it easier, or could make it easier for you to act upon your values effectively? This is a book for every single one of us, any level of the organisation and any type of organisation. After Payton Head, a black student and president of the Missouri Student Association, was taunted with racial slurs, it took university chancellor R. Bowen Loftin nearly a week to respond. What if you were in the position of a university administrator at Yale or Missouri? How might they be addressed? B.A., College of William and Mary; M.A., Ph.D., State University of New York at Buffalo. The firm also argued that Pao’s job description was mostly managerial and that limiting her involvement in investing was therefore not a form of discrimination. To learn about pervasive social and organizational biases that inhibit voicing values, watch Moral Muteness and Moral Myopia. Many students joined in support of the protests. Ramsey stated that the male junior partners who were promoted “had those same character flaws that Ellen was cited with.”. However, although there are many so-called “grey areas,” there are also many more clear-cut issues where most of us (not all) would likely agree that a particular action is over-the-line. Why or why not? And I think it’s important…to make those opportunities available in the future. 30 videos - one minute each - relate recent scandals in the news and give ethical insights. Think through the seven pillars of GVV in relation to the case study above. Daniel G. Arce. Darden Business Publishing is pleased to present the material in its original form. * Positive examples of times when people have found ways to voice and thereby implement their values in the workplace. Dont assume too little or too much commonality with the viewpoints of others. Next, you'll explore what Giving Voice to Values (GVV) is and who uses it. http://www.businessinsider.com/ellen-pao-explains-why-she-sued-kleiner-perkins-2015-3, Ellen Pao wanted “a multimillion dollar payout,” Kleiner lawyers contend Strongly Agree / Somewhat Agree / Not Sure / Somewhat Disagree / Strongly Disagree. Or we may even argue that the situation isn’t really “wrong” at all! http://www.wired.com/2012/10/ellen-pao-kleiner-perkins/, Gender Bias Will Soon Shine a Harsh Light on Microsoft This story provides an example of the kind of values conflict that we all can encounter in the workplace, and how to address it by effectively acting on your values. What do you think would be the ethically ideal way to handle instances of discrimination in the workplace? Following this and other incidences, students organized rallies and demonstrations. Butler ended his weeklong hunger strike after Wolfe resigned. A documentary and six short videos reveal the behavioral ethics biases in super-lobbyist Jack Abramoff's story. In retrospect, would you have done something differently? If you were in Tai’s position, what would you have done, and why? — which GVV is designed to raise and help us address. Are there any pillars that you think she could have engaged more effectively? Can you identify each pillar in her actions? Are there any pillars that you think Pao could have engaged more effectively? Most of us want to bring our “whole selves” to work. 1. Giving Voice to Values presents an intuitionist approach based on the idea that most people would like to provide input in times of ethical conflict using their own values (Gentile 2010a). Gentile also describes the factors that affect ethical behavior and offers techniques for resisting unethical actions. Her approach focuses on action rather than an attempt to use ethical theories or use ethical decision models. Religious Identity Threats at Work, Virtual Reality in the Workplace: Communicating Through Avatars, 5 Building Blocks and the New Story of Business, Giving Voice to Values: How to Counter Rationalizations Rationally, A focus on positive examples of times when folks have found ways to voice, and thereby implement, their values in the workplace, An emphasis on the importance of finding an alignment between one’s individual sense of purpose and that of the organization (which involves self-assessment and focus on individual strengths), The opportunity to construct and practice responses to the most frequently heard reasons and rationalizations for not acting on one’s values, The opportunity to build commitment by providing repeated opportunities for participants to practice delivering their responses and to learn to provide peer feedback and coaching to enhance effectiveness. And as with other communication challenges, we will want to consider the needs and desires and emotional investments of the individuals to whom we are speaking, as opposed to focusing exclusively on our own. http://www.theatlantic.com/politics/archive/2015/11/the-new-intolerance-of-student-activism-at-yale/414810/, The real issue at Mizzou and Yale isn’t free speech. https://www.washingtonpost.com/posteverything/wp/2015/11/11/theres-a-good-reason-protesters-at-the-university-of-missouri-didnt-want-the-media-around/, The New Intolerance of Student Activism The idea behind Giving Voice To Values is that if we simply encounter a values conflict and someone asks us “what would YOU do? During this week, you'll first be introduced to a story called The Client That Fell Through the Cracks. The book focuses on Giving Voice to Values (GVV) in Accounting and is geared toward both Accounting Academics and Professionals to provide them with the impetus and resources necessary to easily implement the GVV offering into their organizations'. Yet experience and research demonstrate that many of us will encounter values conflicts in our careers, when the way we want to live and the things we want to accomplish seem in conflict with the expectations of our clients, our peers, our bosses and/or our organizations. Mary Gentile details this method of training in her book Giving Voice to Values: How to Speak Your Mind When You Know What's Right (Yale University Press 2010). http://www.businessinsider.com/ellen-pao-asked-for-10-million-2015-3, What the Jury in the Ellen Pao-Kleiner Perkins Case Needed to Decide How might the pillars of GVV influence your actions? Members of minorities—whether black or transgender or (on many campuses) evangelical conservatives—should be able to feel a part of campus, not feel mocked in their own community.” Political theorist Danielle Allen, on the other hand, described the debate over freedom of speech as a distraction from the key issues of the protests. http://recode.net/2015/09/10/ellen-pao-speaks-i-am-now-moving-on/, After Loss, Pao Hopes Case Leveled the Playing Field https://www.washingtonpost.com/news/post-nation/wp/2015/11/09/justice-is-worth-fighting-for-a-qa-with-the-graduate-student-whose-hunger-strike-has-upended-the-university-of-missouri/, Who Is Entitled to Be Heard? Explain. 6. 9. Each video in the GVV series introduces and explains one of the GVV pillars. Giving Voice to Values in the Economics Classroom. She later wrote, “I have a request for all companies: Please don’t try to silence employees who raise discrimination and harassment concerns. Rather than focusing on trying to figure out what the right thing to do is in any particular situation – an important question, to be sure – Giving Voice To Values asks a different question. How did she voice her values in each of these instances? How does the GVV approach to values-driven leadership development differ from traditional approaches to ethics? Pao’s memo indicated that she wished to work with the firm on improving conditions for women. Evidence included evaluations, self-evaluations, meeting summaries, and messages both personal and professional. So instead, with GVV, we FIRST ask: “WHAT IF you wanted to do the “right thing” in a particular situation and you believed you knew what it was? For the latest Darden thought leadership and practical insights, subscribe to the Darden Ideas to Action e-newsletter. A young woman in finance faces a choice: her boss wants her to inflate the performance of a client’s portfolio, but she’s uncomfortable doing so. It’s like the wild, wild West.” Juror Marshalette Ramsey voted in favor of Pao, believing Pao had been discriminated against. http://www.wired.com/2015/09/microsoft-gender-lawsuit/. Steven M. Mintz and Roselyn E. Morris. “Defending Freedom of Tweets?” takes a look at the backlash Pittsburgh Steelers running back Rashard Mendenhall received from fans after he tweeted a criticism of the celebration of the assassination of Osama Bin Laden. Copyright ©2020 The Rector And Visitors Of The University Of Virginia. Further, the legal team described how Pao and other women had been left out of certain meetings and gatherings. Author of the award-winning book Giving Voice to Values, her curriculum of the same name has been piloted in more than 1,000 business schools and organizations around the globe. What information do I need to gather in order to be persuasive? Nevertheless, we all know of times when we have seen individuals resist these pressures; we probably can think of some times when we have done so ourselves. Giving Voice to Values is an engaging, innovative, and useful guide that is essential reading for anyone in business. The Yale School of Management was the founding partner, along with the Aspen Institute, which also served as the incubator for GVV. Reddit Digg Google+ Tumblr Stumbleupon. 4. If you had the chance for a “do-over,” what would you want to do differently? Rather, it is about how a manager raises these issues in an effective manner, what he/she needs to do and say in order to be heard, and how to try to correct an existing course of action when necessary. , would you want to bring our “ whole selves ” to work fear of negative repercussions, especially work! Voice to values is learning about how to act on your values effectively – not deciding. 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